We take your privacy seriously.

Check out our Privacy Policy Here

Effective Date: October 13, 2026

Coastal Sparkle by Chelsea (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect through our website, how we use it, and the choices you may have regarding your information.

1. Information We Collect

We may collect information you voluntarily provide when you contact us, request a cleaning estimate, or inquire about our services. This information may include:

  • Your name

  • Email address

  • Phone number

  • Property address or service location

  • Type of cleaning service requested

  • Details about your property, cleaning needs, or scheduling preferences

  • Any additional information you include in a message or inquiry

We may also collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage data. This information may be collected through website hosting tools, cookies, analytics services, or similar technologies, if enabled.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to questions and cleaning service inquiries

  • Prepare estimates and discuss requested services

  • Communicate about scheduling and service availability

  • Provide and manage cleaning services you request

  • Improve our website, customer experience, and services

  • Maintain business records and protect against fraud or misuse

  • Comply with applicable legal obligations

We will use your contact information for marketing communications only where permitted by applicable law and, when required, with your consent.

3. How We Share Information

We do not sell your personal information for money.

We may share information when reasonably necessary with trusted service providers that help us operate our business, such as website hosting providers, form and email services, scheduling or customer management tools, payment processors, and website analytics providers, if we use them.

We may also disclose information when required by law, to protect our rights or property, to address security concerns, or in connection with a business transfer.

We do not authorize service providers to use personal information they receive from us for purposes unrelated to the services they provide, except as otherwise permitted by law.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve performance. Third-party services integrated into our website may also use these technologies according to their own privacy policies.

You can manage cookies through your browser settings. Blocking certain cookies may affect how parts of the website function.

If we use analytics, advertising, or other tracking tools, those tools may collect information about your interactions with our website. Any applicable consent choices will be provided where required by law.

5. Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of websites we do not control. We encourage you to review their privacy policies before providing personal information.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and tax records, resolve disputes, and meet legal obligations.

We use reasonable measures intended to protect personal information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you. You may also request that we stop sending optional marketing communications.

To make a privacy-related request, contact us using the information below. We may need to verify your identity before fulfilling certain requests, and some information may need to be retained to comply with legal obligations.

8. Children's Privacy

Our website and cleaning services are intended for adults. We do not knowingly collect personal information online from children under the age of 13. If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

9. Florida Residents

We handle personal information in accordance with applicable privacy laws. Privacy rights and business obligations may depend on the type of information collected, the services provided, and the laws that apply to our business.

If you have questions about how we handle your information or wish to exercise a privacy right available to you, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website tools, or legal obligations. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, contact:

Coastal Sparkle by Chelsea
Email: coastalsparklybychelsea@gmail.com
Phone: 904-377-4655
Service Area: St. Augustine, Florida, and surrounding areas